Shipping Policy

We try our best to ship items as fast as we can.

Shipping Costs
As a Limited Time Offer, shipping is free worldwide for all orders over 15EUR.

Please allow 3-5 work days for your order to be processed and shipped out. Average shipping times are 5-12 work days, depending on the final destination.

Our products are dispatched in our packaging made from responsibly sourced materials that are recyclable and biodegradable.

Estimated Shipping Times
Deliveries worldwide: 5-10 work days.

  • El Salvador, Costa Rica, Brazil, Switzerland, Romania, Pakistan, Philippines, Saudi Arabia and United Arab Emirates. Shipping to these countries takes between 14-18 work days.
  • Qatar, Lebanon, Uruguay, Puerto Rico, Argentina, Turkey. Shipping to these countries is only possible at an additional shipping charge.
  • North Korea, Syria, Russia-Belarus are some of the countries where we cannot ship our products due to embargo sanctions. 
  • Ukraine - due to the ongoing conflict, we cannot find transport agents that deliver in Ukraine.
  • Islands belonging to Spain, Portugal, France.
  • Reunion and Madagascar - due to lack of transport agents or very high costs of delivery.

Please note

  • Due to a high-volume of orders and due to the COVID-19 situation and the ongoing conflicts around the world, we face some delays in delivery. We hope to get back to normal shipping times as soon as possible.
  • Since our business is delivering worldwide, there are mechanics which Kalimbera cannot control - such as carrier or customs issues. We do, however, offer 100% refund for any order that is not fulfilled.

Tracking your Order

Tracking numbers will be updated a few days after your order has been shipped. If you don't have a tracking number after 5 business days, please e-mail us at

Missing Delivery
In the unlikely event that your order hasn't arrived within the estimated time period at the point of order, please contact quoting your name and order number and we will investigate immediately.